Purchase controls
Specify the goods or services in as much detail as possible
- Standard specifications are available for many relief items - use them.
 - If there is no time to find or prepare a detailed specification, at least obtain and keep a sample, and order goods “as sample”.
 - Be clear about what you want, so that the supplier understands.
 - Specify the quantity precisely, even if it is only your best guess.
 - Agree price including delivery. There is often a big difference between the price including transport, and the value of that item on the local market
 
Delivery
- Fix the date clearly. Ensure it is realistic. Is the supplier agreeing to your date only because they want the contract? Will they be able to deliver?
 - Ask for delivery at the most convenient place for you.
 - Agree in advance who is responsible for unloading and stacking any supplies.
 
Responsibility for losses
- Agree who is responsible for any losses and how these will be repaid, using the replacement cost in country.
 - Insurance may also be possible.
 
Payment terms
- Advance payments may be necessary as a sign of commitment.
 - Check with others working in the area before giving any advance. Be particularly careful if supplier does not have an obvious office.
 - Keep advances as low as possible and stop as soon as possible.
 
Tenders
- Your organisation and donors may require tenders according to set procedures for all purchases above a certain value - if so carry out as soon as possible.
 - If not, asking more than one supplier to give you a price in writing. This may take more time at the start but may save time and money later.
 - When choosing the successful tender, consider value for money first, total price second.
 
Even the “best” system can be abused - case study
Some donors may insist that your organisation refunds any money used to purchase items if you have not used their tender procedure.
